Sharing a house with like-minded professionals can be fun, sociable and you can make some amazing life-long friends. You also have a responsibility to be a great housemate. All housemates are working professionals who have been vetted by us. If you want to meet them then we’ll make an introduction where possible.

HOUSE RULES

Please note that there is a strict no-smoking, no drugs policy.

1. Be Kind and Respectful
2. Clean Up After Yourself
3. Recycle and Take Out the Bins When It’s Your Turn
4. Keep noise to a minimum after 10pm
5. Overnight Guests – maximum of 2 consecutive nights in any 7-day period up to a limit of 4 nights in a 4-week period

Click Here to see our House Rules in detail

No. All of our houses have a no pet policy as we have to make sure we are fair to everyone and also protect people against any particular allergy issues.

Yes, all bills are included in the rent – utilities, superfast broadband for streaming, communal cleaner and council tax* – subject to any change in council tax banding for the property.

Our move in process is simple and straightforward. Referencing and tenancy admin usually take a few days depending on how quickly you can complete the application form, upload your supporting documents and get responses from your references. Referencing usually takes a minimum of 1 week.

Your tenancy will usually start within 2 weeks of receiving the holding deposit, or as soon as the room is available if it’s currently occupied and due to be vacated. If you’re looking for a later move-in date, let us know at the time of application — we may be able to accommodate depending on the situation and landlord preference.

We will undertake a credit check, an employment/accountants reference and current Landlord reference (if applicable). You will be emailed an online form to complete and then our referencing partners take over and will support you through the process. By law, we also have to complete a Right To Rent check.

You must have a UK bank account and be in receipt of an annual gross income of 30x the monthly rental. If you know your income is under this figure we can often take into account any savings you may have or utilise a guarantor to help you pass referencing. If you have a zero hours contract then you’ll need to have been employed for more than 2 months and if employed less than 12 months then you’ll need a guarantor.

Government benefits can be used to contribute towards your total income in the referencing process. You would need to provide either:

1. Your benefit award notice for the current year; or
2. Open Banking data or itemised bank statements for the last 6 months

However, the affordability criteria must be met in order to pass referencing. Your annual gross income must be at least 30x the monthly rent. So for example, if the rent is £500/month then you would need to prove an income of £15,000/year or £1,250/month.

All is not lost, you can look at the option of proceeding with a guarantor. Ultimately, the Landlord can override the referencing if he/she feels it’s appropriate. We are understanding of everyone’s situation and will always do our best to work with you to secure the room for you.

A guarantor is someone who agrees to pay your rent if you don’t pay it, for example a parent or close relative. If you don’t pay your landlord what you owe them, they can ask your guarantor to pay instead. If your guarantor doesn’t pay, your landlord can take them to court. Your guarantor will be referenced in the same way as you are as if they are the tenant.

• Guarantor Requirements
• Is a UK resident
• Is aged 18 years or over
• Annual income is equal to or more than 2.5 times the annual rent
• Has no more than one CCJ up to the value of £300
• Is not a student

Typically, your initial tenancy is just 6 months which flys by! After this we are always very flexible so you can either sign again to have the security of another fixed period which could be 6 – 12 months or you automatically become a periodic tenant which means you continue to pay your rent each month and are still bound by the same conditions of your tenancy agreement.

Once you’ve viewed a room and you’d like to reserve it then we’ll send you a holding form with bank details to pay a £90 holding deposit. Only pay a holding deposit if you’re serious about taking on the tenancy. The Holding Deposit is not refundable if you:

• provide false or misleading information
• fail a right to rent check
• withdraw from the property
• fail to take all reasonable steps to enter into a tenancy agreement. This includes providing references and proof of income/employment.

Yes, the deposit is 1 month’s rent. The deposit is paid into the Deposit Protection Scheme where it is protected for you and is refundable subject to any deductions against damage or rent owed.

Once you’ve passed referencing the first payment is due within 14 days of paying the holding deposit.
You’ll receive an invoice to pay:

1. The deposit – 1 month’s rent
2. Rent from the move-in date until the end of the month
3. If you move in after the 15th of the month then you also pay the next month’s rent
4. Your £90 holding deposit is deducted

Example

Rent £500, move-in date 16th of month:

1. £500.00
2. £246.58 – 15 days rent x £16.43 per day (daily rent = monthly rent x 12 / 365)
3. £500 Rent for next month
4. -£90

Total = £1156.58

You’ll need to set up a standing order with your bank using our account details. The rent is due on the 1st of the month and where your tenancy starts on a different date your initial payment will include an adjustment to the 1st.

If you have an issue then please just call us and discuss this with us as we cannot help if we are unaware of your situation. Mistakes can be made that cause late payment and whilst not ideal if we know and the timescale is short we can often work with this. All further terms for non-payment of rent will be clearly listed in your tenancy agreement.

Your landlord has insured the building but this will not cover your personal contents. It’s always wise to insure your own belongings, especially if you have anything of value.We can provide details of insurers that specialise in professional houseshares – just ask for details.

We’re always here to help and offer advice throughout the duration of your tenancy with us. If we can help then we will and will always do our very best to support you. We commit to always treating others as we would want to be treated ourselves. You will be provided with phone and email contacts. We have a fast response maintenance team and emergency out of hours number.

Unless specified in the tenancy agreement, your landlord will normally be responsible for repairs. Your landlord has a legal responsibility to adhere to, in terms of the nature and type of repairs that they are obliged to carry out, and they will also be responsible for repairing / replacing any items that are provided with the property. Your tenancy agreement may state that you are responsible for the upkeep of the garden, but the majority of our landlords undertake this on behalf of their tenants. It is still your responsibility to ensure that the property is kept clean and tidy and that any repairs or damage are brought to our attention.

You must give 1 rental month’s notice to end your tenancy after the initial fixed term has expired. To give notice just complete the form under the Tenants section of our website.

You are in complete control of your standing order and just need to cancel it with your bank. We’ll send you a reminder to do this when relevant.

We aim to return all deposit money to you ASAP and within 10 days of check out. Once you’ve moved out:

• We inspect the room
• We let you know of any deductions to be made from the deposit. Deposits are usually returned in full unless there have been any damages
• We instruct the DPS to return your deposit
• You need to reply to an email from the DPS confirming you agree to receive it
• The DPS pay into your account within 5 – 10 working days

The speed at which this money is returned can be improved if you make sure we are aware of any issues that may need resolving during your notice period and make sure the room is handed back clean or allow us to book a cleaner for you. As you can imagine it takes time to obtain quotes for any breakages etc but if we know about this earlier on we can get your deposit back without any delays.